General

• 1. Are the services region specific ?

  Yes, currently our products are only available in Maharashtra.

• 2. Test papers are available for up till which classes ?

  We design test papers from 1st grade to the 12th grade

• 3. Which medium ?

  We design our books for English, Semi-English and Marathi Medium.

• 4. Selected subject books to you provide ?

  We provide books for all Maharashtra state board subjects.

• 5. Is it possible to purchase individual subjects ?

  Yes, it is possible to purchase books as per subjects.

• 6. Is it only for educational institutes ?

  Yes, Our services are only for educational institutes.

• 7. Is there a minimum order quantity ?

  Yes, the minimum order quantity is for 10 students.

• 8. What is the mode of deliver ?

  Our mode of delivery include -

  • ST deliver (to your nearest Depot)

  • Courier

  • By hand

• 9. What type of question papers provided and their order options ?

  We provide 4 types of papers, they are -

  • Unit test and term exams (annual order, delivered every 3 months)  

  • Weekly test (one time order)

  • Scholarship NTS/NMMS  (one time order)

  • Board type preliminary question papers and answer sheets (one time order)

• 10. Is there a time for ordering ?

  Generally, our services can be availed at any time. However, only for unit tests and term exams, the order must be placed latest by July 1st week.

• 11. What is premium membership and how do I upgrade ?

  An institute automatically becomes a premium member after 5 years. Premium member cannot be purchased.

• 12. Are the tests available for all streams i.e arts, commerce, science ?

  Yes, if you are ordering for 11th & 12th grade then all streams i.e arts, commerce, science are available.

• 13. Do you accept offline orders ?

  Yes, through a phone. Our contact number - 020-24480905

• 14. How do I create an online account on the website ?

  It is a very simple process, follow this procedure -

  1. Click on sign up button

  2. Fill the form

  3. Click on register and verify through your email

  4.Log in and complete profile information.

• 15. How do I place an order online ?

  After creating your online profile, please check the following information -

  • The type of books you need
  • Select medium
  • Select standards
  • Specify students quantity per subject

  And in the end, simply click “Place Order” button to finalize your order.

Payment

• 1. What mode of payment do you accept?

  We accept the following modes of payment

  • Online
  • Cash
  • Demand Draft (DD)
  • Cheque
  • Bank Transfer

• 2. What is your return policy ?

  We follow a strict quality assurance protocol where everything is checked to be in order, so that you do not need a cancellation or a return policy.

• 3. What is the process in case of failed payment ?

  In case of a failed payment or any other query regarding payment we are happy to help you. Just call - 020-24480905.

• 4. Do you have a service of accepting payment on installments ?

  Yes, But it is only for our premium customers.

• 5. Is the payment after or before delivery ?

  Generally payment is before delivery. However, only for unit test and term exams its is after delivery.