FAQs



General

  • 1. Are the services region specific ?

    Yes, currently our products are only available in Maharashtra.

  • 2. Test papers are available for up till which classes ?

    We design test papers from 1st grade to the 12th grade

  • 3. Which medium ?

    We design our books for English, Semi-English and Marathi Medium.

  • 4. Selected subject books to you provide ?

    We provide books for all Maharashtra state board subjects.

  • 5. Is it possible to purchase individual subjects ?

    Yes, it is possible to purchase books as per subjects.

  • 6. Is it only for educational institutes ?

    Yes, Our services are only for educational institutes.

  • 7. Is there a minimum order quantity ?

    Yes, the minimum order quantity is for 10 students.

  • 8. What is the mode of deliver ?

    Our mode of delivery include -

    • ST deliver (to your nearest Depot)

    • Courier

    • By hand

  • 9. What type of question papers provided and their order options ?

    We provide 4 types of papers, they are -

    • Unit test and term exams (annual order, delivered every 3 months)  

    • Weekly test (one time order)

    • Scholarship NTS/NMMS  (one time order)

    • Board type preliminary question papers and answer sheets (one time order)

  • 10. Is there a time for ordering ?

    Generally, our services can be availed at any time. However, only for unit tests and term exams, the order must be placed latest by July 1st week.

  • 11. What is premium membership and how do I upgrade ?

    An institute automatically becomes a premium member after 5 years. Premium member cannot be purchased.

  • 12. Are the tests available for all streams i.e arts, commerce, science ?

    Yes, if you are ordering for 11th & 12th grade then all streams i.e arts, commerce, science are available.

  • 13. Do you accept offline orders ?

    Yes, through a phone. Our contact number - 020-24480905

  • 14. How do I create an online account on the website ?

    It is a very simple process, follow this procedure -

    1. Click on sign up button

    2. Fill the form

    3. Click on register and verify through your email

    4.Log in and complete profile information.

  • 15. How do I place an order online ?

    After creating your online profile, please check the following information -

    • The type of books you need
    • Select medium
    • Select standards
    • Specify students quantity per subject

    And in the end, simply click “Place Order” button to finalize your order.

Payment

  • 1. What mode of payment do you accept?

    We accept the following modes of payment

    • Online
    • Cash
    • Demand Draft (DD)
    • Cheque
    • Bank Transfer

  • 2. What is your return policy ?

    We follow a strict quality assurance protocol where everything is checked to be in order, so that you do not need a cancellation or a return policy.

  • 3. What is the process in case of failed payment ?

    In case of a failed payment or any other query regarding payment we are happy to help you. Just call - 020-24480905.

  • 4. Do you have a service of accepting payment on installments ?

    Yes, But it is only for our premium customers.

  • 5. Is the payment after or before delivery ?

    Generally payment is before delivery. However, only for unit test and term exams its is after delivery.

VIDYA VIKAS PAPERS

Publishing of Exam Papers and Practice Series

VIDYA VIKAS PUBLICATIONS

Publishing of Exam Papers and Practice Series

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